Skip to main content
This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal

Notes/Domino 6 and 7 Forum

Notes/Domino 6 and 7 Forum

  

PreviousPrevious NextNext

RE: WARNING - Symantec SAV 3.1 For Domino 6.0 Is Available Only As Trial Ware
~Umberto Nongeroson 12.Mar.03 06:54 PM a Web browser
Domino Server 6.0.1 Windows 2000


Symantec has admitted that there is internal confusion on this whole issue, so I guess we will just have to stand back for a while and see what happens. I finally got hold of a rational tech and here is the key to getting this trialware issue solved:

1. Download a fresh copy of the trialware.
2. Uninstall the old defective trialware and make sure to delete the NSF files associated with the program. I made an error here that led to my flaming frustration. I should have known better, but...
3. Install the fresh copy of the trialware.

This is supposed to really run for 90 days from installation, not from some arbitrary date based on the original release date.

So far so good. Symantec has still not explained why customers on Gold Support do not have the CD's yet (They don't exist) and why everyone has to jump through hoops to get to this point. Basically, it boils down to about 3-4 internal departments in the company that don't seem to communicate at all with each other:

Customer Service
Product Development
Licensing
Tech Support

...my last two cents on this issue.

GEA




WARNING - Symantec SAV 3.1 For Domi... (~Mario Cisluber... 8.Mar.03)
. . RE: WARNING - Symantec SAV 3.1 For ... (~Yentl Nonfoost... 9.Mar.03)
. . Trend Micro products -- They just w... (~George Cislute... 10.Mar.03)
. . . . RE: Trend Micro products -- They ju... (~Mario Cisluber... 10.Mar.03)
. . . . Trend Micro products -- Any questio... (~Naomi Zenamano... 19.Mar.03)
. . RE: WARNING - Symantec SAV 3.1 For ... (~Mario Cisluber... 12.Mar.03)
. . RE: WARNING - Symantec SAV 3.1 For ... (~Mario Cisluber... 4.Jun.03)
. . RE: WARNING - Symantec SAV 3.1 For ... (~Fritz Xanfanat... 9.Mar.03)
. . RE: WARNING - Symantec SAV 3.1 For ... (~Nicole Lopfana... 10.Mar.03)
. . . . RE: WARNING - Symantec SAV 3.1 For ... (~Mario Cisluber... 10.Mar.03)
. . . . . . RE: WARNING - Symantec SAV 3.1 For ... (~Nicole Lopfana... 11.Mar.03)
. . . . . . . . RE: WARNING - Symantec SAV 3.1 For ... (~Mario Cisluber... 11.Mar.03)
. . RE: WARNING - Symantec SAV 3.1 For ... (~Hal Prekroster... 10.Mar.03)
. . . . RE: WARNING - Symantec SAV 3.1 For ... (~Mario Cisluber... 10.Mar.03)
. . . . . . RE: WARNING - Symantec SAV 3.1 For ... (~Hal Prekroster... 10.Mar.03)
. . . . . . . . RE: WARNING - Symantec SAV 3.1 For ... (~Mario Cisluber... 11.Mar.03)

Document Options






  Document options
Print this pagePrint this page

Search this forum

Forum views and search


  Forum views and search
Date (threaded)
Date (flat)
With excerpt
Category
Platform
Release
Advanced search

Member Tools


RSS Feeds

 RSS feedsRSS
All forum posts RSS
All main topics RSS